Hospitality Industry Jobs Killed by COVID

Hospitality industry jobs are f’d. Big time. You care. You need us/them/we. We take care of each other.

If you have never worked in the service industry, then you might not know that a Monday or Tuesday night (it varies by geography) are called “Industry Night.” And in every town there is/are one or two establishments that stay open a bit later and focus on catering to other professionals in the service field. If you are “industry”, special pricing and special consideration is given. And thus you ALWAYS tip your compatriots 20% or more. It’s an unwritten rule we all follow.

If you have never worked in the service industry, the people, like I was and still am, who behind the scenes make everything work smoothly, then their health, safety, economics and future, might not resonate with you.

But if you have always been served, and never the server, give it another 12 months and you will seriously care. Because you won’t have a pub or restaurant to go to.

From the article: https://www.npr.org/2020/09/29/917756656/pandemic-threatens-long-term-job-security-after-hospitality-industry-layoffs

“Nationally, hotel occupancy is hovering at around 50%, according to the American Hotel and Lodging Association. In urban areas, business may be even slower — in the 20% to 40% range.”

“Virtually all business travel has halted. … Conventions have canceled for the year, or postponed. Pretty much all we are seeing in hotels are the leisure travelers,” said Ed Grose, executive director of the Greater Philadelphia Hotel Association.”

I am not suggesting opening everything up and a return to the wishful and fictional recidivist memories of what makes America “great”. And I don’t have all of the answers. That’s the point; none of us do.

I am posting this as a former busboy, waiter, fill-in bartender-of-last-resort in my youth. It’s how you partially pay for college. Or at least it was for many of us.

I am proud to have kept the (your) cutlery and dishes sanitary and well rinsed, the industrial ovens and grills on giant wheels cleaned with just the right amount of industrial strength cleaners. The kind that eat into your skin if you don’t wear elbow length gloves. And again rinsed and washed so customers didn’t get sick.

You do your “industry” job “right” because it’s the right thing to do. And hey, don’t forget, we also eat and drink where we work. And we bring in our family and friends.

The food and beverage “industry” is honorable work. I’m proud to have done it for years. And I’m not too prideful to return to working in the industry of restaurants, bars, and hotels if I needed to. I bet the 6 AM prepper is still is terrified of paper cuts (tomato juice is a killer) and I bet they still slice the prosciutto last (it’s greasy so you do it last before cleaning the blade.)

In conclusion, as painful as it is to write this, we must *not* fully open the service economy back up until we solve COVID. All that will do is endanger, and sometimes, literally kill my friends in the industry.

And to achieve that, in a time of international crisis, the people in industry should not be forgotten.

For your own research: https://www.bea.gov/data/gdp/gdp-industry

…nothing so liberalizes a man

“…nothing so liberalizes a man and expands the kindly instincts that nature put in him as travel and contact with many kinds of people. An Englishman, an Irishman, a Scotchman, an Italian or so, several Frenchmen and a number of Americans were present, and you couldn’t ask a question about any possible country under the sun, but some fellow in the crowd had been there and could give the information from personal experience.”

– Mark Twain

Upcoming Speaking

On the road again. A few upcoming speaking gigs on my calendaraspen airport

Technology Section Conference: T3PR –  Theory, Tactics & Technology for High-Tech Public Relations Conference
June 11, 2010,  10:45″“11:30 a.m. New York, New York
“Personal Brands: The Opportunities and Threats”

CPE By the Sea Conference
June 16, Galveston, TX
“Social Media and Personal Branding”

PRSA Sunshine District Conferene
June 18, Jupiter, FL
“What it Takes to Become Internet Famous”

Flyspy visualization of airline ticket data via Techcrunch

FlyspytechcrunchA visual mashup of airplane tickets.  This is why I am so excited about great visualization.  Huge amounts of data, HUGE AMOUNTS, are easily understandable with the right visual.  Not only is your visual memory unlimited, but millions of data points are easily understandable to a 12 year old with the right visual.  Patterns are apparent, lumpy lines are best according to Tufte, at a glance.

A good example of this was highlighted on TechCrunch today by Nik Cubrilovic in Flyspy Brings The New Web To Airline Ticketing.  First the good news from the post:

Flyspy reverse engineers some of the mystique associated with the airline industry and makes it extremely transparent.

and

The search result, which returns very quickly, will present me with a graph of flight prices over the next 30 days so that I can quickly look at which days are the cheapest to fly. To book a flight I just click on the point in the graph. Simple.

and

Overall a very cool service that epitomizes what the new web is about. Flyspy should go public in a few months ““ you will hear more about it here and probably feel the distruption.

Now for the bad news.  You can’t trademark or patent a visual as far as I know.  And this is fundamentally a line graph.  So there must be some other differentiation.  There are definitely a few investment problems with mash ups.  So I love it, but I wouldn’t invest in it without some form of protection.  I definitely wish them the best.