“To understand more clearly what is meant by judgement, imagine a singles match being played by Mr. A and Mr. B, with Mr. C acting as the umpire. Mr. A is serving his second serve to Mr. B on the first point of a tie-breaker. The ball lands wide, and Mr. C calls, “Out. double fault.” Seeing his serve land out and hearing, “double fault,”
Mr. A frowns, says something demeaning about himself, and calls the serve “terrible.”
Seeing the same stroke, Mr. B. judges it as “good” and smiles.
The umpire neither frowns nor smiles;Â he simply calls the ball as he sees it.”
– W. Timothy Gallwey,Â “The Inner Game of Tennis”
Man is not a rational animal, he is a rationalizing animal. – Robert Heinlein
Leadership, I frequently say, is about “making good decisions with limited information.” Not perfect decisions. But good decisions. You don’t have a choice in business: move quickly or die. And unlike CEOs on Wall Street, the small business CEO’s worst nightmare is to fail their employees and customers. I am not afraid of risk or failure as an individual, but I do have obligations and those must be met and that requires leadership during trying times.
There are three major factors that make leadership decisions difficult:
- Speed – you must make a decision and you never have enough information.
- Pressure – the pressure to make the right call, and make it now, is intense.
- Commitment – even if only 51% sure about a decision, commit 100%.
I suspect politicians face the same deadlyÂ triadÂ when making decisions. And worse than letting their employees and family down, politicians risk being pilloried in the media,Â dragged through the hot coals of a PR disaster, and destroying the empire! Why anyone would want to be a politician is beyond me.
So it was with some relief this weekend when I read the letter to the editor in the Houston Chronicle by Charles Hamilton of Spring Texas titled “Thinking Men Think.” It was like someone with common sense finally stepped into the room. From his letter:
Regarding “Let’s give Romney time to sort out his positions” (Page B9, Friday),Â Gail CollinsÂ inaccurately notes a presidential nonqualifying trait inÂ Mitt Romney‘s “not giving a fig” about undocumented workers clipping his lawn.
Non-objectively, she does not compare Obama’s many flip-flops (e.g., closing Guantanamo) with Mitt’s (e.g.,Â abortion)…
Thinking men think. Man’s judgment of other men’s motives is oftenÂ flawed.
Politician’s disparage each other to get elected because we the electorate remember bad stuff better. Witness the oft quotedÂ and paraphrased “you get 10 bad reviews from an angry customer versus 1 recommendation from a happy customer.” Witness “if it bleeds it leads.” Witness Perez Hilton, the Drudge Report, etc… WE have trained the media and the politicians to feed us disparaging remarks about each other.
And the worst of those sound-byte-disparagementsÂ is she “s/he flip-floped on issue _____.” What does that mean in poli-parlance? It is slang for “the politician changed their position” with an implied “you can’t trust them.”
flip-flopping,” by the media, is consistent with the actions of a rational human being. Feel free to ponder “what” changed. Be it pandering to the left or right. But SOMETHING changed in the politician’s world-view to have themÂ logicallyÂ take a new position.Â Â The broad definition of flip-flopper can be painted on President Obama as well as on candidates Mitt Romney and Newt Gingrich. And how does this help move us forward? It doesn’t.
Look, we all benefit from a healthy Presidential Election. Let’s talk about the issues in the primary and in the general election. But if you hear someone say “he is a flip-flopper” the person who is speaking is not thinking withÂ acuity. Don’t we deserve a leader smart enough to move with the cheese?
As Charles’ said – “Thinking men think.” And thank God for that!